This position is located in the Phoenix Indian Medical Center, Patient Business, Phoenix, AZ. The incumbent is to assure an efficient, accurate system of the collection of patient registration eligibility determination data for Emergency Room dept.; collection of third party alternate resource data from patients and maintain a pre-determination system that improves third party billing collections. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R.
37.5 (2021).
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Health System Specialist Total Compensation | Pay (ihs.gov) Supervisory Function: Responsible for serving as a supervisor and directing the activities of the Lead Contact Representative and the Contact Representatives within the Emergency Room department; Performs long and short range planning, evaluating and analysis, and projection of future resource requirements; Reviews and monitors workload and find ways to improve production or increase the quality of the work directed; Develops and implements a comprehensive internal quality control system that measures the effectiveness of such controls and their impact on the program.
Health System Specialist Duties: Responsible for planning, directing, and integrating the programs and processes of patient registration functions within the Emergency Room and Fast Track Clinic.
These include: Registration processes with Third Party Collections Program; Responsible for patient data/workload reporting function, developing briefings, charts/graphs, and statistical reports as requested by management; Utilizes the patient database information system which includes conducting patient interviews to update information on demographic and thirty party resource data, recording the information and submitting to the Third Party Reimbursement Office; Exercises delegated authority to make a preliminary determination in cases of questionable eligibility and probably third party liability.
The Emergency Room department is a 24/7 area and may require some light evening/night availability.
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Tonia.Becenti@ihs.gov · 928-871-1311
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $78117 – $101558/yr.
This position requires a Other security clearance.
Applications close on 2026-09-20.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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