Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
This position is located in the Computer Services Administration and User Support Branch in the Information, Policy, and Public Affairs Division of the Federal Bureau of Prisons (BOP). Supervises, leads and trains staff engaged in providing technical and operations support to Bureau staff nationwide.
Responsible for the operation and monitoring of various local area network support systems involving user access issues, the application of file access security permissions, and the definition of standard operating procedures for monitoring data back-up functions. Responsible for the day to day operation/support of applicable computer systems and/or applications managed by the Computer Services Administration and User Support Branch.
Responsible for planning, developing, implementing, operating and maintaining applicable Bureau network services/systems, to include hardware and virtual environments. Responsible for the creation and updating of standard network operating procedures and for the training of operations and help desk staff in the application of those procedures.
Performs benchmark tests of proposed new equipment and applications and advises upper management of newly developed or more cost effective alternatives.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable).
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S.
Department of Education website: Recognition of Foreign Qualifications.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
BOP-HRM-HRSC-ConsolidatedStaffingUnit-s@bop.gov · 972-352-4200
This position is with Bureau of Prisons/Federal Prison System, Department of Justice.
The posted pay range is $106437 – $138370/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-29.
There are 18 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →