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Supervisory Management and Program Analyst

Immigration and Customs Enforcement · Department of Homeland Security
📍 Washington, District of Columbia 💰 $143913 – $187093/yr 🏠 Telework eligible

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Job Summary

Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations (HSI), in Washington, District of Columbia. If selected, current ICE employees assigned to approved ICE alternate duty locations may be eligible to retain the alternate duty location in this position. Additional selections may be made across the National Capital Region through this vacancy announcement.

Key Responsibilities

As a Supervisory Management and Program Analyst, you will perform the following duties: Exercise supervisory and managerial authority over a team of subordinate staff or subordinate supervisors, planning, organizing, and directing their work; establishes program goals, priorities, and deadlines; and ensures work complies with agency policies while fostering a collaborative and productive work environment.

Conduct formal performance appraisals, provides constructive feedback, resolves personnel issues, identifies training and developmental needs, mentors staff, and makes recommendations to higher-level management on personnel actions such as promotions, disciplinary actions, and awards. Oversee the allocation and utilization of personnel, budget, and equipment, tracking expenditures, addressing resource gaps, and ensuring compliance with budgetary constraints.

Serve as an expert analyst conducting comprehensive studies and evaluations to assess and improve the effectiveness of agency programs, operations, and management processes, applying a wide range of qualitative and quantitative methods to analyze complex issues, identify trends, and propose solutions.

Design and conduct broad and complex management studies; develops and implements program evaluation frameworks, identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes. Integrate data from multiple sources to provide actionable insights and inform decision-making at the senior leadership level; summarizes findings in comprehensive reports, briefings, and presentations.

Evaluate program accomplishments against established goals, assesses compliance with agency policies and regulations, and develops recommendations to address gaps or inefficiencies, including evaluating the impact of new or modified legislation on agency programs and resources. Prepare long-range and short-range planning guidance, develops resource allocation strategies, and conducts continuous appraisals of resource utilization.

Plan, organize, and direct team-based studies requiring collaboration across organizational lines, negotiating with management to accept and implement recommendations. Serve as a subject matter expert on program evaluation and management practices, conducting training, developing standard operating procedures, and advising leadership on best practices for improving program operations.

Benefits

Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Full federal benefits details →

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Immigration and Customs Enforcement, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $143913 – $187093/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Top Secret security clearance.

What is the application deadline?

Applications close on 2026-10-08.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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