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Supervisory Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs
📍 Columbia, Missouri 💰 $64446 – $83777/yr

Quick Facts

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Job Summary

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Key Responsibilities

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Supervisory Medical Support Assistant (MSA) in Community Care serves as the direct line supervisor for all assigned MSA staff which may include at least one (1) Lead MSA. Incumbent is responsible for the daily oversight of the area they are assigned, providing direct supervision, guidance and leadership.

Assignments at this level include but are not limited to: Assigns and evaluates the work of subordinate staff. Resolves complex problems to ensure patient service needs, unit metrics, assigned projects, and tasks are met. Identifies educational and training needs. Makes final decisions on selections, evaluates performance, and takes disciplinary action when necessary for all unit staff.

Extracts and analyzes data to provide reports in support of performance measures to senior management. Works collaboratively in an interdisciplinary coordinated care delivery Team. Oversees the daily operation of the OCC Administrative Staff and operations. Works closely with the other leadership staff to build and manage the workforce based on organizational goals, budget, and staffing needs.

Work Schedule: 7:30am-4:00pm, Monday-Friday Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

Documentation Requirements for Proof of High School Completion or higher if using post-high school education to substitute for experience at the GS-05, you must submit a copy of your unofficial or official college transcript with your application.

If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official) There is no education substitution for the GS-8 grade level.

Contact

adrienne.walker2@va.gov · 757-769-2810

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $64446 – $83777/yr.

What is the application deadline?

Applications close on 2026-11-12.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-03 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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