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SUPERVISORY MEDICAL SUPPORT ASSISTANT

Veterans Health Administration · Department of Veterans Affairs
📍 Richmond, Virginia 💰 $58374 – $75883/yr

Quick Facts

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Job Summary

The Supervisory MSA is responsible for overseeing the efficient and effective administrative support of the Dental Chief/Administrative Officer of Dental Clinic in the operations of all administrative programs and elements in the Dental Service. S/he has the responsibility for taking a leadership role in developing tools that enhance the organizational and managerial functioning of Dental Service.

Key Responsibilities

Duties included but not limited to the following: Supervises all MSA's assigned to Dental Clinic. Coordinate clinic set up for Dental Clinic outpatient clinic such that capacity meets demand and all VHA directives for access are met. Responsible for the management and reporting of workload data to the Chief of Dental related to all Dental Service outpatient clinic.

Obtain and tracks data for clinic visits, no-shows, cancellations, clinical remainders and encounter data for the entire clinic. Monitors schedule leave requests for MSA's and ensures coverage for staff who are absent. Submit, create, edit and track dental clinic provider grid changes and requests. Manage fiscal matters, forecast resource and equipment needs and identify budget needs.

Work Schedule: Monday- Friday; 8:00 am- 4:30 pm Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized

Requirements & Education

IMPORTANT: EDUCATION NOT GENERALLY APPLICABLE MUST HAVE THE EXPERIENCEDocumentation Requirements for Proof of High School Completion or higher. If using post-high school education to substitute for experience at the GS-04 or GS-05, you must submit a copy of your unofficial or official college transcript with your application.

If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR, GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official).

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Pauline.Stewart@va.gov · (919) 354-9296 X129296

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $58374 – $75883/yr.

What is the application deadline?

Applications close on 2026-09-08.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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