Supervisory Medical Support Assistant

Quick Facts

• Hiring Agency: Veterans Health Administration
• Department: Department of Veterans Affairs
• Location: Murfreesboro, Tennessee
• Salary: $61740 – $80258/yr
• Hiring Path: Fed Competitive
• Number of Openings: 1
• Security Clearance: Not Required
• Date Posted: 2026-08-26
• Application Deadline: 2026-09-07

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Job Summary

Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics. They have full responsibility for supervising at least one subordinate MSA team leader, supervisor, or equivalent administrative patient support staff in a non-VA medical inpatient, outpatient, or interdisciplinary setting. Please include full-time/part-time status or number of hours worked for each position listed on resume.

Key Responsibilities

Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics and have full supervisory responsibility for supervising at least one subordinate team leader or supervisor. Assignments at this level include, but are not limited to: Assigning and evaluating work of subordinate staff. Resolving complex problems to ensure patient services are met.

Evaluating new products, equipment, and systems in order to make recommendations for improved operations. Identifying educational or training needs of subordinate staff. Evaluating employee performance and taking disciplinary action when necessary. Extracting and analyzing data in order to provide reports in support of performance measures to senior management.

Routinely communicating with physicians, case managers, and other allied health professional staff using sound interpersonal skills. Work Schedule: Monday - Friday, 7:30am - 4:00pm. Alternative tours may sometimes be required for supervision of other shifts. Recruitment Incentive (Sign-on Bonus): Not Authorized Telework: Not Authorized. Virtual: This is not a virtual position.

Functional Statement #: 70223F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no substitution of education for experience at this grade level.

Contact

keziah.Israel@va.gov · 404-327-1264

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61740 – $80258/yr.

What is the application deadline?

Applications close on 2026-09-07.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government