The Albuquerque VA Healthcare System is seeking a highly energetic candidate to fill the Supervisory Medical Support Assistant vacancy within Health Administration Service. The Supervisory Medical Support Assistant (MSA) serves as the direct supervisor for Lead MSAs, Advanced MSAs, and MSAs. The Supervisory MSA is proficient in all appointment scheduling, consult functions, and provides support in connection with the care and treatment given to patients.
Total Rewards of a Allied Health Professional Duties include but not limited to: Extract and analyze data in order to provide reports in support of performance measures to senior management. Monitor Secure Messages to ensure the accuracy and timeliness of responses. Complete clinic cancellations within the timeframe set forth by the local facility and create new or format existing clinics for individual services.
Assist with clinic access contingency plans by adjusting provider schedules and patient appointments, avoiding staffing conflicts. Responsible for new employee orientation and is part of a team that conducts comprehensive training for new employees. Responsible for Recall Reminder clinics being utilized and monitored for delinquencies.
Work Schedule: Monday- Friday; 7:30am-4:00pm Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Authorized Virtual: This is not a virtual position. Functional Statement #: 00000 Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
sandra.placencia1@va.gov · (279) 209-6551
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $59673 – $77571/yr.
This position requires a Other security clearance.
Applications close on 2026-09-04.
There are 2 openings for this position.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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