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Supervisory Program Analyst

Transportation Security Administration · Department of Homeland Security
📍 Queens, New York 💰 $148222 – $192694/yr

Quick Facts

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Job Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Key Responsibilities

This Supervisory Program Analyst position is located at John F Kennedy International Airport (JFK), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Metrics management, management controls, local hiring, transportation security processes, administrative management and oversight, and other managerial duties impacting employees and managers in more than one organizational component, project, or program.

You will report to the Assistant Federal Security Director - Mission Support (AFSD-MS), Deputy Federal Security Director (DFSD), or Federal Security Director (FSD). Duties include but are not limited to: Providing overall management and administrative support in accomplishing team objectives and serving as a first line supervisor over multiple units, projects, or programs within an airport.

Monitoring and communicating the efficiency of airport operations through overseeing and managing the collection and analysis of performance metrics for specific programs. Providing support for the collection and analysis of ongoing and new performance measures to ensure consistency and overall clarity in reporting and application.

Providing recommendations to the AFSD, DFSD, or FSD for the development, management, and improvement of complex programs and processes related to airport operations. Determining appropriate communication vehicles and processes to ensure critical information is reported in a timely manner to the appropriate airport leadership. Coordinating with other departments or divisions to implement plans and improvements.

Performs program and work planning, execution and control, management improvement and control, and business management control. Preparing monthly, quarterly, and interim reports on metrics to monitor effectiveness of airport operations. Providing recommendations to set priorities among a number of pressing issues.

Developing recommendation and implementing new or modified guidelines, work processes, and operations to maintain and improve the effectiveness, efficiency, and timeliness of processes and information dissemination. Applying experience and comprehensive knowledge to create new and innovative approached to managing and performing airport processes and programs.

Serving as a liaison with Program Analysts at spoke airports, departments or divisions, and specializations to ensure comprehensive evaluations are conducted and completed within suitable timeframes to provide timely and complete advice and data management. Defining plans and organizing assigned resources (staff, budget, equipment, etc.) to accomplish objectives for the component(s) managed.

Managing budget and deciding whether to request addition resources or reallocate resources among organizational components, projects, or programs. Identifying problem areas; developing and recommending new policies and procedures for resolution. Supervisory/Managerial duties include serving as a first line supervisor for the organization.

This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.

Supervisory/Managerial Trial Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory trial period to continue in this supervisory/managerial position.

Benefits

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; situational telework may be permitted in accordance with departmental policy telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.

Full federal benefits details →

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Frequently Asked Questions

Which agency is hiring for this position?

This position is with Transportation Security Administration, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $148222 – $192694/yr.

What is the application deadline?

Applications close on 2026-09-15.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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