Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
This Supervisory Scheduling Operations Officer position is located at Detroit Metro Wayne County Airport (DTW), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Assisting with coordinating the day-to-day operational activities related to screening functions at an assigned airport such as scheduling all screener operations activities.
Implementing and overseeing the performance and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area. Coordinating with management on requests for overtime ensuring justification is appropriate given the daily schedule. Implementing required shift and annual leave bids in accordance with the CBA.
Managing and supporting the collection of various performance metrics to identify inefficiencies and areas in need of process improvement. Developing staffing models based upon metrics and data such as future throughput projections, authorized FTE, current staff composition/onboard strength and training requirements. Coordinating with payroll staff to ensure accurate processing of payroll. Performing quality assurance audits as directed.
Communicating information concerning personnel policy and procedures, safety hazards and equipment to the Federal Security Director. Receiving daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, and incident reports. Performing semi-annual screening security risk assessments and staying abreast of local airport emergency plan (e.g. alarms, evacuations, etc.).
Supervisory/Managerial duties include serving as a first line supervisor for the organization.
This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; situational telework may be permitted in accordance with departmental policy telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
Full federal benefits details →
This position is with Transportation Security Administration, Department of Homeland Security.
The posted pay range is $117402 – $152625/yr.
Applications close on 2026-09-28.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →