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Telematics Support Specialist

Customs and Border Protection · Department of Homeland Security
📍 Multiple Locations 💰 $89508 – $116362/yr

Quick Facts

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Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management (OFAM), Asset and Administrative Management Division (AAM), Mobile Assets Program Management Office (MAPMO) located in Indianapolis, IN or Washington, DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

As a Telematics Support Specialist, you will support the development, implementation, and sustainment of the telematics and bulk fuel programs. You will analyze and evaluate a wide variety of technical and administrative information related to the telematics and bulk fuel programs to support program administration and to identify ways to improve the effectiveness and efficiency of program management.

This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10). This position is located within the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Enterprise Services (ES), Office of Facilities & Asset Management (OFAM), Asset and Administrative Management Division (AAM), Mobile Assets Program Management Office (MAPMO).

The purpose of this position is to support the development, implementation, and sustainment of the telematics and bulk fuel programs. MAPMO provides CBP personnel with motor vehicles and fleet management expertise in lifecycle management, fleet oversight, and advocacy.

The program office succeeds through the modernization of Agency fleet management practices, employment of performance analytics across program areas, implementation of sustainable efficiency strategies, mitigation of associated risks, policy oversight, and regulatory compliance.? Typical work assignments include: Providing dedicated support to end users of agency telematics and bulk fuel systems nationwide.

Using vague or broad guidelines to independently interpret, analyze, and resolve a wide range of issues involving telematics and bulk fuel systems functionality, to unique or unusual technical problems. Compiling, reviewing and analyzing particularly difficult customer questions. Managing tasks related to the telematics and bulk fuel programs independently , such as tasks designed to improve service delivery or enhance customer experience.

Collecting, interpreting, and analyzing telematics and bulk fuel data to evaluate data quality; formulate actions to improve data quality; identify program trends; and solve complex problems for the organization (e.g., determining optimal fleet size and composition).

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contact

cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $89508 – $116362/yr.

What is the application deadline?

Applications close on 2026-11-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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