This Position Description defines the core duties and responsibilities of the Time and Leave Clerk for the Central Arkansas Veterans Health Care Mental Health Services. Central Arkansas Veterans Healthcare System (CAVHS) is a large, complex, 1A Facility encompassing two hospitals, eight Community-Based Outpatient Clinics (CBOCs), and an off-site Homeless Day Treatment Center.
Major Duties include: Determine the guidelines that are applicable to each employee, incumbent must accurately interpret and apply the guidelines, then accurately compute and properly input pay and leave data to effect complete accuracy in the employee's pay and leave account. Performing the full range of time and attendance functions including reviewing documents, searching records, verifying and maintaining records, and answering routine procedural questions.
The incumbent applies and references extensive guidance in the Timekeeper's manual(MP-6, Part V), VA directives, Medical Center Memoranda and Nursing policies. The variety and number of situation and guidelines for Title 38 and Title 5 require him/her to use judgment in locating and selecting the appropriate guidance. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner.
The incumbent has face to face and telephone contacts with employees within the Service, supports other Services, visitors, patients, and the public. Contacts are with professional staff, administrative staff, and clinical staff. Incumbent is required to explain complex leave and earnings regulations to employees in a manner that they can comprehend.
This includes both Title 38 and General Schedules who may be irritated at the time due to problems with their pay and/ or leave. The incumbent must determine the guidelines that are applicable to each employee, incumbent must accurately interpret and apply the guidelines, then accurately compute and properly input pay and leave data to effect complete accuracy in the employee's pay and leave account.
The incumbent must also use sound judgment in resolving problems that are not specifically described in the guidelines. Maintenance of security information is required. Incumbent is expected to adhere to normal environment of care precautions in the work area and report safety hazards as identified. The duties are performed in an office setting with the usual office interruptions occurring.
Handles conflict and problems in dealing with the customer constructively and appropriately. Provides the customer with consistent information according to established policies and procedures. Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statues and policy, and VHA policy.
Incumbent is required to explain complex leave and earnings regulations to employees in a manner that they can comprehend. Incumbent may be required to make rounds daily to various patient care areas/ units. Notifies MHS Supervisor, provides reports, assists employees on proper input technique and provides one-on-one training for employees. Work Schedule: Monday-Friday 8:00am-4:30pm; Subject to change based on the needs of the agency.
Position Description/PD#: Time and Leave Clerk/PD04676A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS):Not Authorized Financial Disclosure Report: Not required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
devonia.hilton@va.gov · 910-824-0219
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $40736 – $52957/yr.
Applications close on 2026-11-05.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-27 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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