This position is located in the Office of Patent Information Resources (OPIR), Automation Training Services Division (ATS). OPIR provides information resources and instructional and technical support to help patent employees use the systems, tools, and technology needed to perform their work.
Support includes training development, classroom instruction, computer-based training, one-on-one assistance, patent automation systems, desktop tools, and telework and accommodation technology.
The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year.
Major Duties for this position include: Plan, direct, and evaluate agency training programs to support organizational objectives and customer requirements. Lead staff and contractor activities by assigning work, establishing priorities, monitoring performance, and ensuring completion of program goals. Develop and implement training strategies, policies, and process improvements to enhance program effectiveness and compliance.
Oversee training projects by developing plans, coordinating resources, monitoring milestones, and implementing technology or instructional initiatives. Establish program metrics, evaluate results, recommend operational improvements for efficiency, effectiveness, and mission accomplishment.
If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements.
Please refer to General Schedule Qualifications Policies for more information. You are not required to submit official documents at this time; copies are sufficient. Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities.
Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - US Department of Education.
Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
ANGELA.CARDONA@USPTO.GOV · 571-272-4318
This position is with Patent and Trademark Office, Department of Commerce.
The posted pay range is $143913 – $187093/yr.
This position is eligible for telework.
Applications close on 2026-09-17.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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