The Veterans Claims Examiner (VCE) position is located in the Education Division, Muskogee, OK . The incumbent adjudicates and authorizes claims for education programs and related VA benefits and provides information, advice and assistance about all VA education benefits to individuals or groups in person, by telephone or in writing. Identifies and resolves benefit delivery problems.
Major duties include, but are not limited to: Explain benefit programs and entitlement criteria for Veterans, dependents, active duty members and/or spouses. Apply laws, regulations, policies and procedures to make proper determinations of education benefits/entitlements for Veterans or claimants. Conduct interviews to identify and analyze issues, develop and request additional evidence from or for Veterans or claimants.
Adjudicate claims and authorizes payments for education benefits. Research, evaluate and analyze documents to determine the validity of a claim and processing. Ensure that awards are properly adjudicated and initial awards are generated award/notification letters to Veterans and claimants.
Promotion Potential: The full performance level of this position is grade GS-09 Work Schedule: Full time, Monday through Friday, to be determined between 6:00 AM to 6:00 PM Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval.
Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description Title/PD#: Veterans Claims Examiner/PD42197A and PD42196A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: No
An unofficial or official copy of your transcripts must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education: http://ope.ed.gov/accreditation/ If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications
HRCDDEU.VBADET@va.gov · 313-596-7213
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $50460 – $80243/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-09.
There are 30 openings for this position.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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