Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Office of Public Affairs, located in Washington, DC.
This position is located within the Office of Public Affairs (OPA), United States Customs and Border Protection (CBP), Department of Homeland Security (DHS). The Web Content Specialist manages the web content on CBP.gov, including reviewing and posting new content, coordinating development updates and implementing web standards and best practices. This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Typical duties include: Providing editorial and technical oversight for website publication requests; identifying and resolving content, accessibility, and technical issues; recommending improvements to website usability; and compiling website performance information.
Managing the full website-content lifecycle using a content management system, including creating, editing, reviewing, publishing, archiving, and removing content; ensuring content meets established publishing, plain-language, branding, and accessibility requirements; and training content contributors.
Coordinating website-content and product-development activities with information technology staff; documenting and prioritizing website requirements, tracking technical issues, and supporting website enhancements involving content organization and user experience.
Developing and maintaining web publishing documentation, training materials, and standards; preparing recurring communications that provide content contributors with guidance, website performance information, updates, and reference resources.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
CBPApplicantContactCenter@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $121785 – $158322/yr.
Applications close on 2026-11-09.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-03 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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