Join the Indian Health Services as an Administrative/Office Support Assistant at the Red Lake Service Unit. This position provides administrative support through office coordination, records management, correspondence, scheduling, and program support, while serving as a key point of contact for patients, providers, staff, and external parties. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Provides administrative and clerical support to clinical and program staff by coordinating patient appointments, scheduling activities, and assisting with the flow of patients and services within the department. Schedules appointments, maintains calendars, prepares appointment reminders, and coordinates meetings, agendas, and follow-up activities to support efficient departmental operations.
Prepares, reviews, processes, and maintains correspondence, reports, forms, records, referrals, and other administrative documents while ensuring accuracy, confidentiality, and compliance with established requirements. Serve as a point of contact for patients, staff, providers, and other parties by responding to inquiries, routing telephone calls, coordinating communications, and assisting with patient flow and departmental operations.
Maintains electronic and paper records, enters and tracks information in automated systems, and assists with administrative functions such as timekeeping, travel coordination, data entry, and report preparation. Provides clerical and administrative assistance that supports efficient patient flow, continuity of care, and effective communication among patients, providers, staff, and external parties.
If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
tamra.o'neill@ihs.gov · (406)850-4903
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $40736 – $59031/yr.
This position requires a Other security clearance.
Applications close on 2026-09-14.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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