The position is located in Asheville, NC at the Mid-Atlantic CPAC, organizationally aligned under the Chief Financial Officer, in the Accounts Management department.
The CPAC is a regionally consolidated business entity established to enhance revenue within VHA using an industry-best model built on regional management of key aspects of the revenue cycle, process standardization, accountability, and economies of scale for 5 VISNs and over 135 VAMCs nationally, including US territories.
Major duties include, but are not limited to: Reconciles Vista accounts receivable Audits bills of collection and billing documents for errors, omissions, duplications, and inconsistencies Interviews by telephone or via mail, beneficiaries and insurance representatives to obtain sufficient information to process a case Corresponds with legal counsel and performs follow-up action on case status and bankruptcy laws Corresponds with internal and external agency customers regarding receipts; indebtedness; proper application of collections; disputes' cancellation' administrative write-off' return mail' and third-party liability cases Takes appropriate action to satisfy inquiries, researches materials, and coordinates with involved parties in resolving questions and determining circumstances Reviews, researches, and analyzes all accounts receivable records and documentation to ensure all data maintained is accurate, current, and proper based on Agency regulations, policies, Federal laws, and directives Maintains statistical data pertaining to accounts receivable that is reviewed and used by others to track bills, delinquent accounts, and suspended accounts to determine deviations in collection patterns.
Analyzes circumstances of partial and non-payment, interviews debtor or provider for explanation, and submits recommendations on acceptance or denial of partial payment Work Schedule: Monday - Friday 8:00am-4:30pm Compressed/Flexible: Not available Telework: This position is eligible for AD/HOC telework. Virtual: This is not a virtual position. Position Description/PD#: Financial Accounts Technician / PD25088A Relocation/Recruitment Incentives: Not Authorized
There is no educational substitution at this grade level.
jacob.scott329@va.gov · (313) 204-6076
This position is with Immediate Office of the Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs.
The posted pay range is $45409 – $59031/yr.
This position is eligible for telework.
Applications close on 2026-11-19.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-05 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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