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Health System Specialist (Investigator Coordinator)

Veterans Health Administration · Department of Veterans Affairs
📍 Big Spring, Texas 💰 $74678 – $97087/yr 🏠 Telework eligible

Quick Facts

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Job Summary

The Investigation Coordinator (IC) is responsible to coordinate and oversee all incoming requests for investigations and/or fact findings related to Administrative Investigative Boards, Office of Accountability and Whistleblower Protection, Office of Inspector General, Office of General Counsel, Government Accountability Office, Equal Employee Office, Harassment Prevention Program, small Tort Claims, and internal staff issues.

Key Responsibilities

Management Oversight and Coordination of Corporate Compliance Investigations The Investigation Coordinator (IC) coordinates, determines, evaluates, and conducts assessments for investigation(s) and/or fact finding(s) regarding Administrative Investigative Boards (AIBs) related to both clinical and non-clinical issues and, upon approval of the Director, will organize and implement investigation(s) and/or fact finding(s) AIB actions.

The Investigation Coordinator (IC) will direct the assignments of the AIB Charge Letters to assigning AIB Team members and support staff in completing the AIB. The IC will also coordinate in setting up the required resources (i.e., supplies, interview rooms, Control Fund Point (CFP) management, scheduling interviews, obtaining, and paying for a Court Reporter, etc.).

The Investigation Coordinator (IC) will complete and provide a final written report to the Director or the requesting Executive Leadership Team member or Service Chief regarding the outcome of those investigation(s) and/or fact finding(s). Leads and/or facilitates coordination of investigations of alleged administrative misconduct, patient abuse, and other improprieties as directed by Corporate Compliance Chief or other Executive Leadership.

Program Oversight and Investigation Data The Investigation Coordinator (IC) is the primary staff member designated to coordinate and perform investigation(s) and/or fact finding(s), the IC has the responsibility of program oversight. As needed and when applicable, the Investigation Coordinator (IC) can delegate investigations and/or Fact Findings to other AIB members, Service Chiefs, and Corporate Compliance Service (CCS) staff.

The Investigation Coordinator (IC) is responsible to collaborate with OGC, EEO/HPP, and ELR/HR in developing and maintain investigation(s) and/or fact finding(s) final summaries. The Investigation Coordinator (IC) ensures final summaries, investigation(s) and/or fact finding(s) questions follow the IC program templates. The Investigation Coordinator (IC) is responsible to adjust all program templates as directed by OGC, EEO/HPP, and ELR/HR or as necessary.

Develops programs to ensure that investigation(s) and/or fact finding(s) are planned and executed in a manner that captures any unsatisfactory conditions and elements to be identified and reported in a manner that allows for action. Will manage oversight of established Corporate Compliance budget and maintain Court Reporter Services. Will submit annual budget requests needed to support Court Reporting Services. Will review and submit all invoices.

Education and Training Oversees the development and implementation of regular and effective education and training for all WTVAHCS employees on issues relating to conducting fact findings and investigations. The Investigation Coordinator (IC) collaborates with OGC, EEO/HPP, and ELR/HR in developing and providing investigation(s) and/or fact finding(s) trainings.

The Investigation Coordinator (IC) leads and assists ELR/HR in the performance of training, in-services, and other educational activities to staff on topics of Fact Findings, Investigations, and investigation reports including report formatting for submissions to external agencies and offices. Provide monthly, quarterly, and annual investigation(s) and/or fact finding(s) trainings as requested, as directed, or as needed.

Work Schedule: 8:00am-4:30pm, Monday-Friday Telework: This position may be authorized for Ad Hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist (Investigator Coordinator)/PD001060 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Contact

Emily.Miskovic@va.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $74678 – $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-30.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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