This position serves as a Supervisory Health System Specialist located within the Health Informatics Service at the VA Saint Louis Medical Center (VASTLMC) in St. Louis, MO. The primary purpose of this role is to serve as the first-line supervisor for staff performing User Role Administration Coordination (URAC) and Training Coordinator/URAC duties in direct support of the facility's federal Electronic Health Record (EHR) program.
The position is responsible for managing the facility's User Role Administration (URA) process and coordinating electronic health record (EHR) access, provisioning, and role/training mapping for all facility staff and trainees in support of the federal EHR modernization program.
The position functions as a subject matter resource for supervisors, service line chiefs, and Oracle Health/EHRM stakeholders on matters of user access administration and performs supporting administrative and analytical duties related to health system operations.
Duties include, but are not limited to: Supervises User Role Access Coordination (URAC) and training coordination staff by assigning and prioritizing work, establishing performance expectations, reviewing work products, evaluating employee performance, and providing technical guidance and staff development.
Serves as the facility's senior technical authority for user-role administration, overseeing role mapping, assignment, maintenance, and access governance throughout Federal Electronic Health Record Modernization (EHRM) deployment and sustainment. Directs user access provisioning, modification, and deprovisioning activities, including submission and tracking of access requests, coordination with the EHRM IO Access Office, and resolution or escalation of complex access issues.
Oversees validation, reconciliation, and maintenance of user-role and access data, identifying and resolving discrepancies involving duplicate records, user identity, NPI, DEA, FedUID, taxonomy, physician indicators, EPCS, and other required access attributes.
Establishes and directs audit schedules, checklists, and quality-control procedures; conducts or reviews complex and facility-wide audits to evaluate access accuracy, identify compliance deficiencies, assess operational risks, and ensure corrective actions are implemented.
Develops, implements, and revises local policies, standard operating procedures, documentation standards, and operational workflows by interpreting national VHA/EHRM directives, VISN guidance, and local requirements, including addressing gaps in existing guidance.
Analyzes complex and emerging technical and operational problems, performs root-cause analysis, identifies trends and data anomalies, develops new audit and reconciliation methods, and establishes interim procedures or controls when existing processes are insufficient.
Oversees specialized access and credentialing processes, including Bedrock EPCS nominations, SPI/EPCS revocations, credentialing coordination, and related provisioning requirements, ensuring appropriate review, processing, and compliance.
Provides technical and supervisory direction for training coordination, aligning training requirements and completion records with user roles, access prerequisites, and HPT onboarding; coordinates cross-training requirements and resolves conflicts between training and provisioning processes.
Directs EHRM deployment and sustainment activities related to user access and workforce readiness, including bulk production-provisioning preparation, role and access updates, sustainment-phase provisioning, eService access, and transition of training-completion tracking from Oracle Health to the VA Training Coordinator.
Prepares and consolidates audit findings, compliance trends, quality reviews, and corrective-action information for management; coordinates facility responses and documentation for VISN and external URAC compliance reviews; and provides recurring reports and updates to leadership and local committees.
Coordinates URAC activities with facility leadership, service-line managers, IAM, Oracle Health, education and training teams, VISN partners, and national program stakeholders; maintains communication channels, participates in required coordination meetings, and supports management data calls, workload reporting, and program administration. Performs other related duties as assigned.
Work Schedule: Monday - Friday, 7:00am - 3:30pm Telework: This position is authorized for telework but has not been authorized as virtual or remote (i.e., must be able to work at the location the positions is being announced for). VA supports the use of telework to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
Telework eligibility may be discussed during the interview process. Position Description Title/PD#: Supervisory Health System Specialist/PD106070 Physical Requirements: Work is sedentary, performed at a workstation; no special physical demands. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Selection at a lower grade level does not guarantee promotion to the full performance level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $76573 – $119315/yr.
Applications close on 2026-10-28.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-26 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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