Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, HR Policy and Programs Directorate, Retirement and Benefits Branch, located in one of the following locations: Washington, DC Indianapolis, IN Minneapolis, MN Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
Joining Customs & Border Protection (CBP) will allow you to utilize your skills as a subject matter expert responsible for administration and training of the Federal employee retirement and benefit program providing a full range of technical advisory, policy advisory, general employee counseling and/or retirement and benefits processing services. This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Typical Work assignments include: Interpreting and explaining the relationship between Federal retirement/insurance programs and other systems (e.g., Social Security, military provisions) to employees. Counseling employees on federal benefits, applying HR rules and OPM policies, providing LEO and CBPO certifications, and reviewing retirement system determinations in accordance with Federal Erroneous Corrections Coverage Act (FERCCA).
Developing and delivering training for management and employees in various settings; helping update SOPs to guide HR staff on retirement and benefits procedures.
Training on topics such as benefit and entitlement eligibility requirement for such benefits as the Federal Employees Health Benefit (FEHB) and Federal Employee' Group Life Insurance (FEGLI), retirement case preparation, processing personnel actions, using retirement related systems and databases and all other areas of content which are determined as needing for the RABAS staff.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted.
Applicants with resumes exceeding two pages will be removed from consideration. Do not submit documents as a PDF Portfolios.
Full federal benefits details →
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $106437 – $138370/yr.
Applications close on 2026-09-30.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →