The full performance Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advanced technician for outpatient care settings such as: primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may service in a medical center, community-based outpatient clinic (CBOC), or a mobile medical unit.
**Recruitment/Relocation incentive may be available to highly qualified candidates. This is an open-continuous announcement. Positions will be filled as they become available. The first cut-off date to consider applications for referral to the selecting official will be October 22, 2026, the remaining cut-off dates will be at 2-week intervals.
Major duties include, but are not limited to: Patient Screening: Performing observation based screening and collecting patient information in collaboration with licensed personnel. This may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health related conditions that may impact the patients health status.
The incumbent will complete approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency. Mental Health Services: Assisting in behavioral/psychiatric situations in an outpatient setting.
This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one to one observations and applying prevention and management of disruptive behavior techniques (PMDB). Maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of a licensed personnel.
Clinical Tasks: Assisting outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life threatening situations. Assist with preparing patients for medical evaluation, setting up equipment, passing instruments, and providing treatment during in person or virtual visits. The incumbent operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
Responsible for collecting a wide range of specimens and preparing them for transfer to processing. Observes patient status and keeps licensed clinical staff informed of any changes in condition. Recognize life threatening situations and act to correct emergent situations according to established national or local protocols. Medication Administration: Medication administration will comply with national and local directives and policies.
Administration methods may include intramuscular, oral, topical, eye drops, ear drops, intranasal, rectal suppositories, local anesthetics, nebulized medications, subcutaneous, and intradermal. Performs other related duties as assigned. Work Schedule: Monday - Friday tours available Compressed/Flexible: May be Authorized Telework: Not Authorized Virtual: This is not a virtual position.
Position Description/PD#: Intermediate Care Technician/PD99968S Relocation/Recruitment Incentives: May be Authorized Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
gabriella.granderson@va.gov · (281) 928-2981
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $54370 – $70682/yr.
Applications close on 2026-10-30.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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