The incumbent serves as an IT Specialist for the Department of Veterans Affairs (VA), Office of Information Technology (OIT), End User Services (EUS), Endpoint Engineering, Platform Support, Client Technologies subdivision. EUS provided enterprise-wide technology services and continuous implementation, maintenance, monitoring, and management of VA's technical operations' portfolio - promoting one technology vision across VA.
OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.
Major Duties: Perform enterprise-wide security patch deployment for Microsoft, Mac OS, baseline applications, and specialized/clinical applications across VA's client environment. Develop, test, troubleshoot, and authorize deployment of software packages, OS images, and security updates in collaboration with OIT Solutions Delivery. Evaluate, mitigate, and report cybersecurity vulnerabilities using enterprise vulnerability scanning, tracking, and remediation techniques.
Plan, develop, implement, and maintain enterprise Client Technology programs including client health, mobile device management, encryption compliance, baseline software compliance, and OS/appliance deployment [IT Special. . .d 4.2.2026 PDF] Provide Tier 3 enterprise technical support for endpoint clients used across VHA, VBA, and NCA, resolving complex and escalated issues.
Conduct SME evaluations and reviews of security accreditation results, recommend new or revised client security and configuration solutions, and ensure FISMA/NIST control compliance. Administer secure configuration, baseline compliance, and mitigation actions for enterprise operating systems, applications, and endpoint encryption.
Plan, execute, and support enterprise deployments (OS upgrades, client configurations, application rollouts) including identification of risk, impacts, and back-out strategies. Diagnose and resolve complex client performance, health, security, and interoperability problems, including specialized and clinical applications.
This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 411, 451, 461 For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Position Description/PD#: IT Specialist (SYSADMIN)/PD18387A/18388A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required.
Telework: Adhoc telework may be authorized at management discretion. Travel Required: Up to 25% travel may be required, as needed, for this position. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm; Tour of duty may be subject to change based on organizational needs. Compressed/Flexible: As determined by the Agency policy. Virtual: This is NOT a virtual position.
Physical Demands: The work in sedentary in nature but may require some sort of physical effort, such as: standing, walking, stooping, lifting, carrying, moving (up to 50 pounds) of components or supplies, reaching, pulling, bending, or sitting. The work requires almost constant use of an electronic video display (e.g. LED, LCD, CRT, etc.), keyboard and mouse (or similar proxy input mechanism), and a voice-enable communication mechanism (e.g.
system 2-way speaker, cellular phone, VOIP, etc.). Working Conditions: Work environment requires ability to function in a virtual organization that spans different time zones across the National enterprise. This position requires moderate-to-low travel requirements to VA-operated or associated locations on an as-needed basis (e.g. projects, deployments, tiger teams, face-to-face meetings, trainings, etc.).
There is no educational substitution at this grade level.
This position is with Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs.
The posted pay range is $106437 – $138370/yr.
This position is eligible for telework.
Applications close on 2026-10-05.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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