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Legal Administrative Specialist (Contact Representation)

Veterans Health Administration · Department of Veterans Affairs
📍 Multiple Locations 💰 $50460 – $69371/yr 🏠 Telework eligible

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Job Summary

This position serves as a Legal Administrative Specialist (LAS) for the Health Eligibility Center's Enrollment Eligibility Division. The Enrollment Eligibility Division (EED) has primary responsibility for implementing and operating national programs relating to VA enrollment program, eligibility verification, benefits determinations and enrollment processing functions.

Key Responsibilities

Major Duties include, but are not limited to: Serves Veterans by answering questions, providing information, and assisting with the application process. Reviews benefit applications for completeness and analyzes various types of legal, financial, and military documents, etc., provided by Veterans and/or their designees.

Applies rules and regulations, interprets laws, VHA guidelines, and other federal agency policies to adjudicate and authorize Veterans' eligibility for enrollment and eligibility for VA healthcare benefits. Processes requests to update Veterans' personal, eligibility and enrollment information by entering the information into the Enrollment System and transmits updates to VHA facilities involved in the Veteran's care.

Prepares written responses on a broad spectrum of inquiries, from internal and external customers by recognizing issues, topics, or problems. Performs second level quality reviews on all eligibility cases, nationwide, determined to be ineligible for healthcare benefits by VA Medical Center enrollment staff. Provides guidance to VA health care facility staff as to regulations, policies, and procedures relating to financial eligibility assessments, copay tests, and health care.

Provides data and training suggestions to HEC training staff and assists them with developing training for HEC and/or the field. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full-time, 40 hours per week, Monday through Friday, 8 hour shift between 6:45am - 7:15pm Remote: This position is not authorized for Remote work. Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position is not authorized for Virtual Work.

Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in person work unless they have an approved exception or an exemption.

Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Legal Administrative Specialist (Contact Representation)/PD07539A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

VHANationalRecruitmentCenter@va.gov · (844)456-5208

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50460 – $69371/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-12.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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