Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Accountability, Performance Management and Analysis Division, located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Joining Customs & Border Protection (CBP), Office of Accountability, will allow you to utilize your expertise to provide expert advisory, analytical, and technical support to management on the development, execution, and sustainment of agency performance and improvement initiatives, including the management of performance metrics, policy analysis, and the evaluation of new legislative and Department of Homeland Security (DHS) directives impacting CBP operations.
This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by analyzing mission resource needs, assessing program health, and measuring organizational performance to drive timely, data-informed decision making that advances CBP's mission and priorities.
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
In this Management and Program Analyst position you will become a key team member of Homeland Security professionals involved in providing expert analytical, advisory, and oversight services for the comprehensive development, implementation, and strategic management of CBP programs and policies with a focus on performance management and program evaluation; evaluating and refining existing policies; devising strategic improvements; analyzing new federal legislative and agency directives; developing and monitoring management information systems; generating substantive findings and actionable recommendations; principal advisor on critical issues, fostering stakeholder engagement; and ensuring the effective application of management programs to fulfill the agency's mission and achieve long-term strategic objectives.
Typical Work assignments include: Developing, implementing, and strategic oversight of organizational performance management systems that improve operational effectiveness and efficiency. Providing expert technical assistance and direct support are delivered to headquarters and field management, ensuring effective application of planning systems and management programs to fulfill mission requirements.
Developing, implementing, and continuously monitoring sophisticated management information systems; preparing, and presenting key finding, analyses and well-substantiated recommendations to senior leadership; and maintaining comprehensive oversight and robust metric tracking for all assigned programs, analyzing performance data, identifying trends, and ensuring accountability.
Planning, developing, delivering, and participating in high-level briefings, presentations, and strategic conferences for supervisors and executive management, such as quarterly performance results discussions, performance improvement meetings, and strategy development workgroups.
Identifying and evaluating the potential applicability and effect of new or proposed federal legislation, executive orders, DHS directives, and other pertinent agency decisions, analysis focusing on impact on headquarters and field office operations, managerial programs, and evolving requirements.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $143913 – $187093/yr.
Applications close on 2026-09-21.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →