As a Management and Program Analyst at the GS-0343-9/11, you will be part of HR Solutions, Office of Personnel Management. If selected, you will work with Data Analysts, Software Engineers, Account Managers, Agency Customers and leadership to discover customer needs, document requirements, and design and test Federal HRIT products supporting Core HCM and USA Staffing.
Evaluate customer goals, problems, or questions to design products that meet their Core HCM or USA Staffing needs. Serve as a liaison between stakeholders and OPM product managers to ensure system requirements are accurately captured and implemented in the HCM or USA Staffing platform. Identify and document user story acceptance criteria that can be understood by testers and engineering teams.
Contribute to user story progression through multiple stages of the software lifecycle (e.g., requirements development, planning, development, testing, deployment, implementation) to meet customer needs. Consult with current and potential customer agencies to identify their needs and translate them into user stories and test cases for system documentation. Conduct functional, regression, and user acceptance testing (UAT) to validate system behavior against requirements.
Research Tier 2 help desk issues and respond to customer inquiries. Contribute to the development of meaningful user support content. Innovate new solutions in the Federal HR space to balance user, agency and government-wide needs and priorities.
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S.
accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
This position is with Office of Personnel Management, Other Agencies and Independent Organizations.
The posted pay range is $52727 – $82938/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-11.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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