The Management and Program Analyst position is in the Product Management and Business System Solutions (PMBSS) division of VA Loan Guaranty Service (LGY) Data and Technology Solutions (DTS). The incumbent reports to the Chief of PMBSS and is primarily responsible for monitoring and effectively leading the development of mission-oriented software products to aid LGY Value Streams and participants of VA Home Loan Guaranty program in the delivery of the VA home loan benefit.
Specific duties include: Utilizes extensive home loan mortgage industry knowledge, agency regulations, and federal statutes governing the VA home loan guaranty program to provide recommendations pertaining to system enhancements and updates. Provides technical expertise and guidance in the development, implementation, and maintenance of LGY systems and applications.
Serves as Product Owner of one Agile Release Train (ART) team responsible for delivering valuable products including development, refining, and prioritization of epics, user stories, test cases, process flows, user guides, and ensures that all work meets broad technical, operational, and security compliances. Consults with other Product Owners and Product Managers to identify potential program/project dependencies, potential risks, and to sequence dependencies.
Prioritizes ART teams backlogs and ensures that epics, bugs, user stories, defects, and requirements are well-defined and documented in LGY planning and tracking tool (e.g., JIRA); and advises management of emerging issues and innovative solutions to facilitate the resolution of complex business requirements.
Maintains effective working relationships with co-workers, supervisors, Value Streams, contractors, and personnel from other divisions to ensure success of LGY initiatives. Plans, organizes, and leads projects concurrently with minimal supervisory involvement utilizing modern project management best practices and principles; formulates action plans and schedules for various project phases, both short and long-range.
Coordinates with supervisors and ART teams to resolve potential schedule conflicts of shared resources and teams; and reviews project progress, measure performance, and make necessary adjustments to ensure the project remains on schedule. Provides proactive, well planned communications of all types and media, including complete and accurate responses to Service Now (SNOW) tickets for technical and non-technical recipients.
Work Schedule: Full Time, Monday - Friday, 6:00am - 6:00pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.
Position Description/PD#: Management and Program Analyst; PD39692A; GS-0343-13 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required .
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
To determine if you need a RA, please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Full federal benefits details →
william.shannon@va.gov · 4102304400 X12115
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $121785 – $158322/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-07.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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