Management & Program Analyst (National Quality Processing)

Quick Facts

• Hiring Agency: Veterans Benefits Administration
• Department: Department of Veterans Affairs
• Location: Multiple Locations
• Salary: $90925 – $118204/yr
• Hiring Path: Fed Transition
• Number of Openings: 5
• Telework Eligible: Yes
• Security Clearance: Other
• Date Posted: 2026-09-16
• Application Deadline: 2026-09-21

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Job Summary

This position is in the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA) Education Service. The Service has department-wide responsibility for activities relating to administering VA educational assistance programs to Veterans, Service-members, National Guard and Reserve members, and eligible dependents for their military service to the Nation.

Key Responsibilities

Specific duties include: Quality reviews conducted on Education Call Center (ECC) employees, regarding phone calls and inquiries received. Quality reviews conducted on claims processing personnel in the Regional Processing Offices (RPOs). Promotion Potential: None; this position is at the full performance level.

Work Schedule: Full-time, Monday through Friday, 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position.

EDU staff currently reporting to one of the five listed outbased duty locations will continue to report to their current, approved duty location upon selection. Position Description/PD#: Management & Program Analyst (National Quality Processing); PD38999A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required This is a non-bargaining unit position.

Requirements & Education

There is no education substitution for this grade level.

Contact

kimberly.daniel3@va.gov · 313-596-7242

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $90925 – $118204/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-21.

How many openings are available?

There are 5 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government