The Pharmacy Technician - Informatics and Medication Safety role serves as a subject matter expert in pharmacy automation and informatics by managing and coordinating multiple automation systems, developing workflows and staff training, and supporting the Medication Safety Officer through data collection, event reporting, safety surveillance, quality improvement, education, staff guidance on safety processes, and administrative support to the Medication Safety Subcommittee.
Total Rewards of a Allied Health Professional GENERAL DESCRIPTION OF ASSIGNED DUTIES: Automation and Informatics Serves as a subject matter expert and key resource in the technical areas of pharmacy automation and informatics. Organizes, coordinates, and manages the technical aspects of multiple pharmacy automation systems under the supervision of informatics pharmacists. Develops workflows and related training and orientation of pharmacy staff.
Medication Safety Assists the Medication Safety Officer with data collection, event reporting, medication safety surveillance, quality improvement activities, and educational support. Serves as a resource for staff on medication safety processes and reporting procedures. Provides administrative support to the Medication Safety Subcommittee.
Performs other duties as assigned, including but not limited to those of a GS-07 or GS-08 Pharmacy Technician in the inpatient and outpatient pharmacies. Occasional travel within the healthcare system may be required. FUNCTIONS OR SCOPE OF ASSIGNED DUTIES: Automation and Informatics Manages the technical aspects of multiple pharmacy automation systems under the supervision of informatics pharmacists.
Coordinates hardware and software across ICVAHCS and Community Based Outpatient Clinics (CBOCs) to ensure timely, safe, efficacious, and cost-effective services. Ensures maximum system availability. Resolves system issues or escalates appropriately. Notifies affected staff and pharmacy leadership of system outages. Proactively communicates planned outages and contingency plans. Provides front-line technical support.
Serves as liaison to Office of Information and Technology (OIT), Healthcare Technology Management (HTM, "BioMed"), and vendors. Submits and monitors service tickets. Coordinates installations and support. Participates in system testing. Develops, maintains, and provides pharmacy system orientation and training. Contributes to standardized and vetted orientation and training plans for all new pharmacy employees. Develops and runs reports as needed.
Responds to operational information requests before applicable deadlines. Establishes and maintains record keeping systems. Medication Safety Assists in the collection, entry, and tracking of medication-related safety events, including adverse drug events (ADEs), medication errors, and near misses, using designated reporting platforms such as JPSR and VA Adverse Drug Event Reporting System (ADERS).
Conduct preliminary review of event reports for completeness and accuracy prior to pharmacist or Medication Safety Officer review. Supports pharmacists in monitoring facility compliance with VHA, FDA, DEA, OIG, and Joint Commission medication safety standards by gathering and organizing compliance data. Runs and compiles standard reports from safety databases as directed, distributing them to designated staff for analysis.
Assists in the preparation of de-identified summaries of medication event data for pharmacy management and interdisciplinary sharing. Maintains up-to-date records of ISMP alerts and communicates related notifications to pharmacy staff as instructed. Supports the department's residency program through participation in informatics and medication safety rotation activities. Performs specialized automation, informatics, and medication safety duties at least 25% of the time.
Performs other professional or administrative tasks as assigned by the Pharmacy Informatics Supervisor, Medication Safety Officer, or Chief of Pharmacy Service. Work Schedule: Full-Time, Monday through Friday, 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Recruitment/Relocation Incentives: Not authorized Permanent Change of Station (PCS): Not authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Michelle.Iglesias@va.gov · (502) 238-0839
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $61722 – $80243/yr.
Applications close on 2026-10-06.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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