This position is located in the Human Capital, Correspondence and Taskings branch. The incumbent serves as a Program Analyst responsible for managing the Human Capital correspondence process, coordinating office and agency-wide data calls, and tracking action items across multiple functional areas to ensure strategic and operational directives are executed on time.
This Program Analyst position is located under Mission Support in the Human Capital Office, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Analyzes systems, processes and procedures for assigned program area(s).
Guidelines and standard operating procedures (SOPs) exist and can be directly applied to the program operations; judgment is used to select which guideline(s) is most appropriate, and when minor deviations may be considered. Situations for which guidelines are not in place or are not applicable are referred to the supervisor for assistance.
Applies fundamental methods, principles and practices of qualitative and quantitative analytical and evaluative methods and techniques to identify issues that impact effectiveness and efficiency of program operations. The supervisor provides instruction on assignments including scope, priorities and deadlines; additional direction is given for unusual or unique situations.
Work is carried out independently within parameters established by the supervisor, and in compliance with standard TSA operational procedures and practices. The supervisor reviews completed work for accuracy and conformance to procedures. Compiles, tracks, and analyzes moderately complicated statistical and narrative data from a variety of sources to develop multiple regular and recurring reports.
Interprets policy guidance and assists managers and employees in understanding how guidance should be applied to programs and operations. Serves as a technical specialist and conducts outreach and liaison activities with stakeholders for assigned program(s). Please note: The major duties described above reflect the full performance level of this position.
Typically, the lower pay band (G band) performs the same duties but will receive more guidance and training, and the project or work assignments may be less complex.
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.
The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; situational telework may be permitted in accordance with departmental policy telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
Full federal benefits details →
This position is with Transportation Security Administration, Department of Homeland Security.
The posted pay range is $85447 – $158322/yr.
This position is eligible for telework.
Applications close on 2026-09-21.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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