This position reports to the HSS, Supervisory Facility Systems Redesign Coordinator at CVV AMC. As the Systems Redesign Specialist, the incumbent is expected to participate in and facilitate transformative quality, safety, effectiveness, and efficiency improvement efforts; act as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Participates in and facilitates transformative quality safety, effectiveness, and efficiency improvement efforts.
Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center. Facilitates, coaches, and trains audiences at all levels of the organization throughout the lifecycle of a performance improvement project.
The incumbent will demonstrate creativity and flexibility in using standard Systems Redesign improvement methodologies with existing organizational cultural transformation efforts. Conducts extensive work in analyzing data and conducting background research on the issue. Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level.
Creates designs of experiments that align to project goals and team-developed solutions. Serves as primary facilitator providing instruction to others on Lean, Lean Six Sigma, Systems Redesign, or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring.
Develops statistical, graphical, and narrative reports, and communicates these studies to medical center executive leadership, service chiefs, supervisors, and other staff. Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and organizational productivity. Work Schedule: Monday - Friday , 8:00 am - 4:30 pm Telework: This position may be authorized for telework.
Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD11266A Relocation/Recruitment Incentives: Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
PHOEBE.HOLLOWAY@VA.GOV · (718)836-6600 X24321
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $67122 – $97087/yr.
This position requires a Other security clearance.
Applications close on 2026-10-15.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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