Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, West Region, located in San Diego, CA Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Joining the Customs and Border Protection, Office of Information and Technology, will allow you to provide expert advice and analysis to management on a wide range of administrative programs having department wide impact. This position starts at a salary of $143,677.00 (GS-14, Step 1) to $186,785.00 (GS-14, Step 10).
Apply for this exciting opportunity to strengthen the Department of Homeland Security's ability to perform homeland security functions by developing, analyzing and advising internal administrative policies, procedures, and management processes of the office. In this Program Manager position you will become a key team member of the Department of Homeland Security professionals.
Typical work assignments include: Directing, planning, organizing, coordinating, controlling, and evaluating the activities/services which are professional, technical, and/or administrative in nature for an Office of Information Technology program (OIT); such as technical direction in project management, team building, facilitation, process improvement analysis, and the methodology required to develop and substantiate a business case for the selected project.
Providing technical advice on strategic issues; collaborating with other program offices across the Office of Information and Technology (OIT), Customs and Border Protection (CBP), and other components within the Department of Homeland Security (DHS) to improve end-to-end processes throughout the program office within OIT; utilizing various analytical methodology including but not limited to a wide range of statistical methods and tools, mathematical techniques, and process mapping.
Determining goals and objectives that need additional emphasis by developing measures that evaluate performance and making recommendations for information technology improvement.
Managing through subordinate supervisors of technical, professional, administrative and comparable work diverse programs and/or services, along with monitoring program accomplishments and identifying actual or potential problem areas, trends, merit and deficiency situations, areas of imbalance or other similar factors. Making decisions and resolving problems involving interpretation of the law or unusual situations requiring interpretation and application of CBP policy.
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $143677 – $186785/yr.
Applications close on 2026-09-09.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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