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Program Specialist (HR Liaison)

Veterans Benefits Administration · Department of Veterans Affairs
📍 Chicago, Illinois 💰 $68999 – $130080/yr 🏠 Telework eligible

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Job Summary

The Program Specialist (HR Liaison) is assigned to the Chicago VA Regional Benefit Office, Office of the Director and reports to the Assistant Director, who serves as the immediate supervisor. The person in this position is responsible for providing performance management and technical support for the regional office Human Resources program.

They are the key advisor to the Director and the Division Chiefs on all human resources issues and coordinates directly with the HR Center.

Key Responsibilities

Duties include, but are not limited to: Provides management advisory services in counseling, advising management on developing and maintaining the proper balance between organization strategic plans and goals and human resource development programs; conducting systemic studies to develop management interests.

Collaborates with the staff/managers to develop and implement policies, procedures, and guidelines which institute processes for work to run as effectively and efficiently as possible. Tracks any lag time with recruitment or classification actions.

Provides solutions to management on how to improve processing times for recruitment actions; uses organizational studies to help management strategize on how to keep staff engaged and challenged with their current work; and how to use resources wisely to get the highest sustainable grade for all positions. Briefs Executive Leadership on hiring and classification actions during weekly meeting staff meetings.

Also provides briefings on attrition and turnover rates are at current levels, reason for loss, and avenue for recruitment to increase or improve work issues. Provides technical advice and assistance and disseminates human resource information to organization. Review's classification standards, guides, to assist and coordinate classification assignments. Assist with the initial classification of individual position for submittal to the CCU.

Aids supervisors and operating officials on the classification submissions and processes Assists in the development of initiatives to improve management processes and systems using the most efficient utilization of human resources. Studies and advises managers and supervisors on staffing requirements, resources, and problems in assigned offices involving a high degree of complexity.

Provides advice and assistance in the areas of discipline, adverse actions, grievances, performance management and recognition, employee counseling, and related functions. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

The grade progression for this position is GS-9/11/12. Work Schedule: Full Time, M-F 8:00am - 4:30pm Compressed/Flexible: No Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position Position Description Title/PD#: Program Specialist (HR Liaison); PD39563A, PD39564A, and PD39565A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Bargaining Unit: No

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.

Contact

Milton.Wang@va.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $68999 – $130080/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-08.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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