This position serves as the Program Support Assistant to the Program Director, Home-Based Primary Care (HBPC). Provides administrative technical support to the Program Director and team members in HBPC and serves as an information system operator.
Major duties and responsibilities include, but not limited to: Responsible for the smooth daily operation of the HBPC program. Operates at a level of responsibility that requires independent actions with broad program directives and supervisory guidelines. Determines the necessary format for material which is generated by the program in accordance with VA published standards and assures that correspondence is grammatically correct and error free.
Maintains cumulative records on program reports and responses; routine data and information requested from outside services; policy statements, minutes; confidential patient records, medications and equipment and ensure that adequate security is always maintained; home visits, patient status, supplies, HBPC fiscal budget, bereavement follow-up with family, phone consultations, Vehicle maintenance and proper utilization, etc.
Independently requests office supplies and inventory forms. Initiates computer reports, patient history, and all clinical information as it relates to HBPC patients. Manages and is accountable for HBPC's Fund Control Point through IFCAP. Acts in a supervisory role to any summer or volunteer personnel.
Exercises full control of the staff's travel to be able to independently schedule conferences, arrange travel and accommodations for those attending, and prepares minutes of the proceedings. Receives and screens all incoming mail, responding to non-technical correspondence and appropriately routing all other correspondence. Serves as the timekeeper for HBPC staff and alternate for other services. Reminds staff of upcoming meeting, training courses, etc.
designated as mandatory by the Program Director. Reviews all correspondence by the HBPC team members for any conflict with established policies/procedures and attempts to resolve the issues prior to presenting to the Program Director for signature and/or comments. Work Schedule: Monday - Friday, Off on Tuesdays, 8:00 am to 4:30 pm Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (OA)/PD01151-A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized
There is no educational substitution at this grade level.
veronica.castillo2@va.gov · (415) 960-5758
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50335 – $65435/yr.
Applications close on 2026-09-16.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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