This Program Support Assistant position is located at the Lebanon VA Medical Center in the High Reliability Service (HRO) . The purpose of this position is to coordinate administrative and support services to assist the HRO in fulfilling requirements related to VHA's academic mission and program requirements of Office of Academic Affiliations (OAA) and HPE accrediting bodies.
Major duties include, but are not limited to: Provide technical and administrative support to the High Reliability Service and corresponding programs. Provides administrative support person and provides comprehensive office administrative assistance for HRO. Demonstrates impeccable time management and organizational skills and ability to work independently, with a high degree of flexibility.
Maintains employee files, prepares performance appraisal forms for HRO and ensures all information is kept private. Understands importance and maintains confidentiality of all reports generated from HRO Programs. Provides assistance to other programs within HRO and Quality Management Department as various needs arise.
Provides program support assistance for variety of administrative and clerical duties, including but not limited to Purchase Card Management, Timekeeping, Work Order Entry, Supplies Ordering & Inventory Management, Data Entry, Daily Reporting, and MCP Management.
Responsible for attending assigned committees under HRO (and others as assigned) and maintaining accurate and timely meeting agendas and minutes, which includes the ability to assemble data in a concise manner and type timely, professionally finished reports Performs a variety of functions that support the mission of the organization including serving as back-up to the Veteran Experience Representatives and participating in activities which drive a High Reliability Organization Performing other duties as assigned.
Work Schedule: Monday-Friday 7:30 a.m. - 4:00 p.m. Telework: This position may be authorized ad-hoc telework. Virtual: This is not a virtual position Position Description/PD#: Program Support Assistant/PD02261A Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.
There is no educational substitution at this grade level.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $46328 – $60226/yr.
This position is eligible for telework.
Applications close on 2026-09-10.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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