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Staff Assistant

Customs and Border Protection · Department of Homeland Security
📍 San Juan, Puerto Rico 💰 $61722 – $80243/yr

Quick Facts

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Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Juan Field Office, San Juan, PR. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Key Responsibilities

The position is located within the Department of Homeland Security, Customs and Border Protection, Office of Field Operations. The position provides clerical support and acts as staff assistant to an office supervisor or senior manager. The purpose of the position is to provide administrative and clerical support to relieve the manager's workload and ensure the smooth operation of the immediate office and an extensive subordinate organization.

This position starts at a salary of $61,722.00 (GS-09, Step 1) to $80,243.00 (GS-09, Step 10). Salary above excludes COLA. Please see the following link for specific COLA Rates COLA Rates GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.

Please visit this link to view special pay rate charts. Major duties for this position include: Participating in providing administrative guidance and assistance to subordinate organizations by answering technical questions on financial and organizational-oriented procedures. Analyzing operational trends and compiles data for analysis by top-level managers.

Preparing and/or reviewing all correspondence written for the manager including letters, memoranda, reports, charts, briefing materials, and talking points. Managing sensitive management referrals that are remanded for resolution; coordinates with the other managers and sets suspense dates. Coordinating all labor-management meetings for grievances and oral replies and takes notes during these proceedings for the manager.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contact

cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $61722 – $80243/yr.

What is the application deadline?

Applications close on 2026-10-06.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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