The Supervisory Health System Specialist is located within the Office of High Reliability and is organizationally aligned under the Office of the Medical Center Director at the Kansas City VA Medical Center. The incumbent oversees and implements the Health Care System's Performance Improvement program, applying Lean, Six Sigma, coaching, project management, and training.
The role also advises leadership on developing strategic plans and guiding major facility-wide projects through execution.
Major duties include, but are not limited to: Evaluating the performance of the Systems Redesign staff. Conduct interviews and tentatively select candidates for positions. Assigning work to subordinates, delegating authority as appropriate and holds staff responsible and accountable for the performance of the duties associated with Health Care System wide performance improvement programs, projects, products, under their supervision and management.
Conducting extensive work in analyzing data and conducting background research on the issue. Pulls, isolates, and manipulates data to identify root causes of a performance issue. Develop statistical models to measure success of performance improvement actions.
Lead a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, Lean VA-TAMCCS and other performance improvement disciplines to further define the current state of the process. Provide timely and responsive decisions to union(s) and their members on complaints and grievances and ensure supervisors are familiar with the negotiated agreement.
Identify and provide for management development and training needs of key staff members. Participate in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center.
Facilitating, coaching, and training audiences at all levels of the organizations throughout the lifecycle of a performance improvement project. Identifies alternative systems and processes based on Lean/Systems Redesign/Systems Engineering principles to mitigate these types of errors. Align appropriate performance improvement teams and resources, project scopes, and value streams, strategic and operational plans. Perform other duties. Work Schedule: 7:30am - 4:00pm.
Monday - Friday Position Description Title/PD#: Supervisory Health Systems Specialist/PD99933S Physical Requirements: See Directive and HANDBOOK 5019, Employee Occupational Health Service for requirements. Preferred Experience: Supervisory experience along with systems redesign expertise, quality management experience, project management proficiency, and formal Lean training.
There is no educational substitution for the GS-13 level.
lameka.rose@va.gov · 816-922-2008
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $108173 – $140627/yr.
Applications close on 2026-11-12.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-31 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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