This National Guard position is for a SUPERVISORY IT SPEC (CUSTSPT) OBO-T32, Position Description Number D2527P01 and is part of the WI JFHQ G6, Wisconsin Army National Guard.
Key Responsibilities
As a SUPERVISORY IT SPEC (CUSTSPT) OBO-T32, GS-2210-12, you will supervise the customer support service desk section. Serves as a Supervisory Information Technology (IT) Specialist (CUSTSPT) responsible for the planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance and/or training, in response to customer requirements.
As an IT Customer Support Specialist Supervisor, the incumbent is responsible for coordinating first and second tier technical support by all Service Desks under the direction of the J6 / G6 / CIO directorate and is also responsible for customer relationship building and problem resolution management.
This position is with Army National Guard Units, Department of the Army.
What is the salary for this position?
The posted pay range is $89508 – $116362/yr.
Is this position remote or telework eligible?
This position is eligible for telework.
What security clearance is required?
This position requires a Top Secret security clearance.
What is the application deadline?
Applications close on 2026-11-05.
Who is eligible to apply?
This position is open under the 'Fed Excepted' hiring path.
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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov