Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Mission Readiness Directorate, Human Capital Division, located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about CBP Office of Trade is the architect of the most robust customs system in the world and the second largest revenue source for the U.S. Government. We facilitate legitimate trade, enforce U.S.
laws, and protect the American economy as well as consumer health and safety. Collaborating with industry and government partners, we create a fair, competitive, and safe trade environment, and we enforce U.S. trade law to protect national economic security. Our expertise in the trade community allows us to lead the development of streamlined and efficient processes that provide certainty for legitimate importers, while combatting transnational crime.
This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10) In this position, you will serve as the Branch Chief of the Human Resources Staffing Branch, Human Capital Division, Mission Readiness Directorate, Office of Trade (OT).
The primary purpose of this position is to provide technical and administrative supervisory responsibilities for a variety of programs and policies related to workforce management, by monitoring, analyzing, and evaluating workforce management processes and planning, formulating, and developing recommendations for improvement of OT internal procedures (e.g., standard operating procedures and internal guidance) related to organization structure, data, trend analysis, pay setting, non-disciplinary removals, and workforce planning.
Major duties may include, but are not limited to: Leading and overseeing the operations of an Office of Trade Human Resources Staffing Branch (e.g., hiring, staffing, applicant care, onboarding, and organizational and slot management), and managing efforts, associated goals, and objectives in support of office initiatives, directives, and priorities.
Providing detailed analysis and implementing process and service improvement for workforce management services provided by the Branch. Serving as a primary liaison between the Office of Trade and the Office of Human Resources Management (HRM) as it pertains to workforce management operations to resolve processing, recruitment, reporting actions and activities, and other hiring and staffing issues.
Supervising subordinates and the execution of branch operations, to include directing and reviewing work products, enhancing and improving operations, and supporting, mentoring, and inspiring branch employees. Interacting with senior leaders, managers, and supervisors with the goal of understanding organization priorities, planned requirements, and senior leadership guidance in order to optimally meet operational missions.
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $143913 – $187093/yr.
Applications close on 2026-09-10.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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