This position is the Clinic Profiler for the medical facility and satellite clinics/healthcare system (VA Palo Alto). This position provides a high level of complex and highly skilled support related to provider profile management. Coordinates clinical/provider profiles and scheduling grids, including but not limited to clinic set up and clinic maintenance.
This position reports to the Group Practice Manager. The Incumbent is responsible for overall program management for the clinic maintenance process for the Facility and leads the facility's efforts to integrate profile management among healthcare providers, other facility staff, and patients.
Duties may include but are not limited to: The clinic/provider profiles set up the clinic structure, allowing the scheduling of patients, direct workload capture, direct insurance and co-pay billing, direct MCA costing, and track facility and provider performance against national, Veterans Integrated Network (VISN), and local measures.
Interprets national policies and procedures, developing and implementing local standards, defining requirements and providing advice to top management on related issues pertaining to clinic/provider profile management.
Ensures that completed profiles reflect national, network and local goals, directives, and policies establishing and managing communication plans that identify target audience, appropriate messages, activities, and resources needed for effective communication, and communication plans for change management Coordinates all administrative needs of clinic profile building and maintenance, establishing the program goals, evaluating implementation, and data capture components for the Facility Work Schedule: Monday-Friday, 8:00am-4:30pm Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Analyst/PD99898S Relocation/Recruitment Incentives: Not Authoirzed Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
danielle.garrison@va.gov · 650-694-6000 X15166
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $93358 – $121371/yr.
Applications close on 2026-11-02.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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