This position is located in the Telecommunications Unit under the direction of the Chief of Ambulatory Care and Processing of the Medical Administration Service at the VA Maryland Health Care System. Applicant Cut-Off: This vacancy is set to close at 11:59pm EST on the date that 200 applications are received. If that number is not reached, the closing date will be October 22, 2026.
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Providing telephone and related telecommunications services; Using telephone consoles, various emergency alarms, police radio communication equipment, and a facility short and long range paging system; Routing patients, their representatives, employees, and other callers to the correct location and program; Using computerized equipment and telecommunications software; Interviewing callers to determine the nature of their call; Initiating traces with local telephone and police authorities on calls that are threatening or emergent in nature; Maintaining a record of all calls; Operating internal and external paging systems; Setting up, monitoring, and sending confirmations for bridge-line conference calls; Maintaining operation manuals, reference books, and/or instructions associated with procedures and systems; Performing related duties as required.
Work Schedule: Rotating shifts to include nights, weekends, and holidays. Recruitment & Relocation Incentives: Not authorized.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $41659 – $54160/yr.
Applications close on 2026-10-22.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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