This position is located in a Department of Veterans Affairs, Regional Office (VARO), and Veterans Service Center. The incumbent serves as Veterans Service Representative (Developer and/or Authorizer) for a claims team within a section of the Veterans Service Center.
This position is located in a Department of Veterans Affairs, Regional Office (VARO), and Veterans Service Center. The incumbent serves as Veterans Service Representative (Developer and/or Authorizer) for a claims team within a section of the Veterans Service Center.
Specifically, the VSR (Authorizer) will: Review development or authorization of a full range of claims of a larger scope of responsibility which are usually complex cases or those of a very sensitive nature involving novel issues, to include any appellate reviews related to contested claims. Services as a team mentor to lower-graded VSRs providing a comprehensive level of technical advice and guidance on authorization issues.
Responsible for analyzing data associated with program reviews. Supports team efforts by analysis of workload and recommends strategies for workload management. The VSR (Developer or Authorizer) has final signature authority to rate and award, terminate, amend, or disallow benefits on unusually complex claims. Analyzes, develops, and requests required evidence for claims not requiring a rating decision.
The incumbent develops various quality assurance processes with emphasis on work procedures and techniques that address unique work conditions and practices. Makes determinations on questions relating to adequacy of military service, of medical evidence and lay testimony to establish a claim. Evaluates evidence of income, net worth, employability, dependency and relationship.
Develops methods for mentoring members of the team on technical aspects of the job in a manner which addresses individual learning needs and effectively offers feedback to identify and correct deficient areas. Plans, develops, and conducts benefits-related training programs for staff.
Promotion Potential: None Work Schedule: Full time, Monday through Friday 8:00 am - 4:30 pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.
Position Description/PD#: Veterans Service Representative (Authorizer), 02105A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: Yes
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
Full federal benefits details →
patricia.bumper@va.gov · 601-364-7271
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $74678 – $97087/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-01.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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