The primary purpose of this position is to serve as the Administrative Officer (AO) supporting the Patient Business Service (PBS) Line at the Chillicothe Veterans Affairs Medical Center - supporting in the overall administrative management of the service provided to the various service lines within Chillicothe Veterans Affairs Medical Center.
Duties and responsibilities include but are not limited to: Serves as an advisor and communication vehicle to senior management, Veterans Integrated Service Network (VISN) and national program offices on issues related to PBS.
Reviews new and revised national directives, memos, and handbooks related to PBS and the various departments to ensure local compliance, attain maximum efficiency and effectiveness of operations, and develop and implement appropriate medical center policies and standard operating procedures as necessary.
Analyzes, evaluates, and advises on the effectiveness of work methods and procedures, organizations, space and manpower utilization, management controls, information and documentation systems and similar functions of management. Designs strategies, plans programs, establishes goals, resolves problems, identifies staffing needs, develops clinic structure and related activities for the departments they support.
Performs the full range of personnel management and administration for various facility organizations with varied functions and activities, supporting the service and relieving the administrative burden on management. Assists and/or supports PBS clinical and administrative leaders in implementing actions designed to improve operations.
Serves on committees as appointed, presenting service-related information and recommendations and providing feedback to the management on the status of committee actions and recommendations. Maintains responsibility for the PBS equipment inventory list, monitoring for end of life and/or replacement needs and incorporating this information into annual budget plans.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level Work Schedule: Monday through Friday, 7:30 am to 4:00 pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD936430 and PD936440 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Tiffany.Justice@va.gov · 740-649-9524
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $64406 – $101309/yr.
Applications close on 2026-09-11.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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