WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsPosition(s) are to be filled in following area(s): Position(s) are to be filled in the following area(s): TS - CARE-Customer Assistance, Relationship and Education - Correspondence Production Services - Correspondence Production Services REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Activates, monitors, and controls job distribution and resource allocation for special processing requirements to link internal operating systems and utility programs with application programs, peripheral equipment, teleprocessing and input/output channels. Monitors systems status and performance, observes and responds to system messages, and defines, isolates, and resolves a wide range of common equipment and operating problems, failures and malfunctions.
Assists in developing new or revised operating procedures. Run and monitor test programs to identify problems or potential for obvious problems such as memory overload. Corrects or adjusts priorities and workflow by reconfiguring equipment.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $40160 – $72358/yr.
Applications close on 2026-08-31.
There are 5 openings for this position.
This is a Seasonal Work is subject to periods of non-pay status as workload or budget dictates. Season length: 8-10 months each year. Tour of Duty: Swing Shifts, Mon-Fri 4:00pm-12:00am or Midnight Shifts, Mon-Fri 12:00am-8:00am, 40 hours per week position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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