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Mission Support Specialist

Customs and Border Protection · Department of Homeland Security
📍 San Francisco, California 💰 $63081 – $100315/yr

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Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Francisco Field Office, located in the Area Port of San Francisco, California . Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement.

Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

As a Mission Support Specialist, you will use your expertise in administration to provide advisory and technical services to CBP management. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland by analyzing and refining existing work methods and developing new methods and procedures.

This position starts at a salary of $63,081.00 (GS-07, Step 1) to $100,315.00 (GS-09, Step 10) with promotion potential to $100,315.00 ( GS-9 Step 10). Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

These are the major duties of the position, which focus on providing management advisory services and conducting detailed analyses to support organizational objectives: Performing assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in one or more mission support functions in Office of Field Operations (OFO).

Performing management advisory services for specific requests related to immediate problems of limited scope and ensuring compliance with applicable regulations and procedures. Analyzing and reconciling discrepancies or inconsistencies and ensuring the efficient and effective productivity of the administrative operations in different areas of the organization.

Resolving a moderate range of problems or situations requiring the use of established analytical techniques to isolate and evaluate appropriate precedents, to examine and analyze documentation, to reconcile discrepancies or inconsistencies, and to develop supportable conclusions based on standardized research.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described within this announcement.

In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contact

cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $63081 – $100315/yr.

What is the application deadline?

Applications close on 2026-10-28.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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