The Supervisory VSR (Assistant Coach) will perform and maintain the daily responsibilities/duties in the absence of the coach. This announcement is being limited to the first 25 applications received. The announcement will close either on the published closing date at 11:59 p.m. Eastern Standard Time (EST) or on the day when the number of applications reaches 25 at 11:59 p.m. (EST), whichever comes first.
Specific duties include: Performs the duties of the Team Coach in his/her absence and shares in those responsibilities on a daily basis. Ensures that the team's quality and timeliness of service meets performance indicator goals. Responsible for the cost-effective use of resources to accomplish the team's assigned outcomes. Gathers, interprets, and recommends appropriate action based on a wide range of data addressing service concerns.
Analyzes and interprets laws, rules and regulations and their effect on the establishment of new policies, procedures, and/or methods of operation. Monitor leave balances, approve/deny leave, and certify timecards. Run production and workload reports. Communicate with senior management. Work Schedule: Full-Time, Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Not available Telework: This position is eligible for situational (ad hoc) telework only.
The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Veterans Service Representative; PD02102A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required Bargaining Unit: No
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Rene.zubiate@va.gov · 505-265-1711 X7115
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $100059 – $130080/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-22.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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