This position is located in the Business Administration Service (BAS) of the Las Vegas VA Medical Center in North Las Vegas, NV.
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Operating the agency telephone system; Answering phone calls, determining precedence for emergency calls; Following policies and procedures to route incoming calls to their proper destination and/or providing information to callers; Operating and monitoring a number of systems including public access (PA) paging; Utilizing paging software to page code teams such as the Rapid Response Team and other staff as appropriate; Providing directory assistance to medical center staff; Working as the sole switchboard operator as needed; Training new and relief switchboard operators; Receiving calls from police and providing information to police in situations where police intervention is required; Logging incidents utilizing an electronic online computer system; Handling a variety of difficult calls requiring personal involvement including threatening, abusive, or disgruntled callers; Interviewing callers to determine the proper routing of the call; Performing related duties as required.
Work Schedule: Tuesday - Friday - 8:00AM - 4:30PM + Saturday - 7:00AM - 3:30PM - Sunday and Monday - OFF Recruitment & Relocation Incentives: Not authorized.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $31190 – $48349/yr.
This position requires a Other security clearance.
Applications close on 2026-10-22.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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