Jobs in the United States → Work at Fidelity Investments → Customer support / Success

Dreaming of a customer support / success job at Fidelity Investments?

Understand what the ads ask for and how to stand out.

In short: Fidelity Investments has 34 open customer support / success jobs, 6 new this week.

By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.

34open jobs now
6new in 7 days
22states hiring
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The role

34
open customer support / success jobs at Fidelity Investments right now
6 new in the last 7 days · 4 in the last 3 days
WhereWhat it demandsHow to stand outSame role elsewhereAll jobs

Fidelity Investments has 34 open customer support / success jobs in 22 states, 6 of them posted in the last 7 days.

The titles it uses

Sort:
Title ⇅Open jobs ⇅
Client Support Specialist29
Entry Level Customer Service2
Director1
Customer Support Representative1
Client Support Specialist- Greater Chicago1

Level

Mid Level 31, Entry Level 2, Senior Level 1 (stated in 34 of 34 ads).

Pay

None of these listings publishes a pay range, so we do not state one.

12 of 34 ads mention a remote or flexible location.

Everything about working at Fidelity Investments →All 34 jobs with filters →

Where

Sort:
City ⇅State ⇅Open jobs ⇅Share ⇅
AlbuquerqueNew Mexico26%
BellevueNebraska26%
HoustonTexas13%
PortlandOregon13%
OrlandoFlorida13%
BellevueWashington13%
Boca RatonFlorida13%
AlexandriaVirginia13%
Overland ParkKansas13%
AustinTexas13%
CharlotteNorth Carolina13%
FolsomCalifornia13%

What it demands

We counted how often Fidelity Investments's own 34 ads (those with a full description) state each requirement. This shows the filters the ads apply before anyone reads a resume. We have no data on why candidates are rejected after applying, and we do not guess.

Years of experience. 34 of 34 ads (100%) state a number of years. The median is 3 years; 3% ask for 5 or more and 0% for 10 or more.

Education

Sort:
Requirement ⇅Ads that state it ⇅Share of ads ⇅
High school diploma or GED39%

Legal and eligibility: what can rule you out

Sort:
Requirement ⇅Ads that state it ⇅Share of ads ⇅
Says it does NOT sponsor visas34100%

Working conditions

Sort:
Requirement ⇅Ads that state it ⇅Share of ads ⇅
On-site or in-person work34100%
Nights, weekends, holidays or on-call39%

How to stand out

First, cover the basics the ads ask for most (see the requirements above). Then look at what separates higher-paid ads:

Too few ads publish a pay range to compare, so we do not rank items by pay.

We describe only what the ads state. We do not know how recruiters rank candidates.

Same role elsewhere

Where else the same role family is open, with the pay each posts:

Sort:
Employer ⇅Open customer support / success jobs ⇅Posted range (median, yearly) ⇅
SpaceX50not published
Esri47$93,600 – $176,800
Morgan Stanley38not published
Enterprise Mobility32not published
Robinhood23$68,952 – $83,200
The TJX Companies, Inc.22not published
Samsara Inc.21$72,888 – $110,250
Braze21not published
Tory Burch16not published
Leidos15not published
Datadog15$101,000 – $134,000
Bank of America15not published
GitLab14$124,800 – $210,600
Palo Alto Networks13not published
JPMorgan Chase13not published

Newest jobs

Sort:
Job ⇅Employer ⇅Where ⇅Posted ⇅
Client Support Specialist - Greater Houston, TX Area (REMOTE)Fidelity InvestmentsHouston, Texas2 days ago
Client Support Specialist - Greater Portland, OR Area (REMOTE)Fidelity InvestmentsPortland, Oregon2 days ago
Client Support Specialist - Greater Orlando, FL Area (REMOTE)Fidelity InvestmentsOrlando, Florida2 days ago
Client Support Specialist - Greater Seattle, WA Area (REMOTE)Fidelity InvestmentsBellevue, Washington2 days ago
Client Support Specialist - Greater Miami, FL Area (REMOTE)Fidelity InvestmentsBoca Raton, Florida4 days ago
Client Support Specialist - Greater Washington DC Area (REMOTE)Fidelity InvestmentsAlexandria, Virginia5 days ago
Director, Client Service ManagementFidelity InvestmentsAlbuquerque, New Mexico10 days ago
Client Support Specialist - Greater Kansas City, MO Area (REMOTE)Fidelity InvestmentsOverland Park, Kansas25 days ago
Client Support Specialist - Greater Austin, TX Area (REMOTE)Fidelity InvestmentsAustin, Texas25 days ago
Client Support Specialist - Greater Charlotte, NC Area (REMOTE)Fidelity InvestmentsCharlotte, North Carolina25 days ago
Client Support Specialist - Greater Sacramento, CA Area (REMOTE)Fidelity InvestmentsFolsom, California25 days ago
Client Support Specialist - Greater Milwaukee, WI Area (REMOTE)Fidelity InvestmentsBrookfield, Wisconsin25 days ago
Client Support Specialist - Greater Minneapolis, MN Area (REMOTE)Fidelity InvestmentsMadison, Wisconsin25 days ago
Client Support Specialist - Greater Philadelphia, PA Area (REMOTE)Fidelity InvestmentsKing of Prussia, Pennsylvania25 days ago
Client Support Specialist - Greater Richmond, VA Area (REMOTE)Fidelity InvestmentsAshland, Virginia25 days ago
Customer Support Representative - Omaha / Lincoln, NE area ONLYFidelity InvestmentsBellevue, Nebraska25 days ago
Client Support Specialist - Greater St. Louis, MO Area (REMOTE)Fidelity InvestmentsChesterfield, Missouri25 days ago
Client Support Specialist - Greater Phoenix, AZ Area (REMOTE)Fidelity InvestmentsChandler, Arizona25 days ago
Client Support Specialist- Greater Chicago, IL Area (REMOTE)Fidelity InvestmentsChicago, Illinois25 days ago
Client Support Specialist - Greater San Francisco, CA area (REMOTE)Fidelity InvestmentsCorte Madera, California25 days ago

FAQ

How many customer support / success jobs are open at Fidelity Investments?

34 open today, 6 posted in the last 7 days.

Where are the customer support / success jobs at Fidelity Investments?

Mostly in Albuquerque, NM (2), Bellevue, NE (2), Houston, TX (1).

Sources

Sources

Jobs in other countries

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