Ranked by median pay, with jobs and rent share; from BLS and Census data.
Click any dot to open that city: jobs, pay, rent, commute, county economy and climate. Dot size follows population; colours follow the state flag.
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
6 metro areas in New Jersey publish pay for this occupation with at least 100 jobs, together 178,310 jobs. The three largest employers of customer service representatives are New York-Newark-Jersey City (125,570 jobs), Philadelphia-Camden-Wilmington (41,740 jobs), Allentown-Bethlehem-Easton (5,140 jobs), which hold 96.7% of those jobs. Median pay across these metros runs from $43,920 to $49,590 a year, against $47,740 for the whole state and $44,770 for the whole country.
BLS reports a national median of $44,770 a year for customer service representatives (the lowest-paid tenth earn under $31,750 and the highest-paid tenth over $63,590). Employment is projected to change by -5.3% between 2025 and 2035, with about 289,500 openings a year including replacements. The typical entry route is: High school diploma or equivalent; on-the-job training: Short-term on-the-job training. Education requirements are BLS's typical ones, not legal rules; many states also license this work, so check the state board before applying.
Higher pay is not the whole story: look at the rent share column (yearly rent divided by median pay) and the price level (100 is the national average). A metro with a lower salary but cheaper housing can leave more money at the end of the month. The location quotient shows where the occupation is concentrated; employers cluster where it is above 1, which usually means more openings and more competition among employers for the same skills.
Customer service representatives in New Jersey: the highest median pay is in the New York-Newark-Jersey City, NY-NJ area ($49,590 a year); the most jobs are in the New York-Newark-Jersey City, NY-NJ area (125,570). Statewide the median is $47,740 with 59,690 jobs. Metro areas with at least 100 jobs in this occupation are listed; click a column to sort.
| Metropolitan area ⇅ | Jobs ⇅ | Median pay ⇅ | Entry (10th pct.) ⇅ | Top (90th pct.) ⇅ | Location quotient ⇅ | Yearly rent as % of median pay ⇅ | Price level (US = 100) ⇅ |
|---|---|---|---|---|---|---|---|
| New York-Newark-Jersey City, NY-NJ | 125,570 | $49,590 | $36,930 | $77,290 | 0.79 | 44% | 112.6 |
| Trenton-Princeton, NJ | 3,140 | $47,590 | $34,710 | $72,320 | 0.78 | 41% | 103.2 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 41,740 | $47,070 | $34,040 | $67,650 | 0.86 | 38% | 102.6 |
| Vineland, NJ | 620 | $45,000 | $32,990 | $62,400 | 0.59 | 34% | 96.0 |
| Allentown-Bethlehem-Easton, PA-NJ | 5,140 | $44,160 | $30,420 | $62,520 | 0.82 | 37% | 100.0 |
| Atlantic City-Hammonton, NJ | 2,100 | $43,920 | $34,520 | $60,260 | 0.74 | 38% | 98.9 |
National page: Customer service representatives →Cities of New Jersey
Rent uses the metro median gross rent (ACS) and appears only for metros that contain a city of this guide. "n/a" means BLS suppressed the figure or we have no rent for that metro.
In the New York-Newark-Jersey City, NY-NJ area, with a median of $49,590 a year (BLS OEWS, May 2025; metro areas with at least 100 jobs).
In the New York-Newark-Jersey City, NY-NJ area, with 125,570 jobs.